Waxing On-Page SEO:

When it comes to brand visibility, you can’t go wrong with a solid search strategy in place. After all, it involves small tweaks that will help users find you if and w...

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When it comes to brand visibility, you can’t go wrong with a solid search strategy in place. After all, it involves small tweaks that will help users find you if and when they need to. Of course, there are other elements at play, like your marketing strategy and specific business objectives, but a universal goal is growth and awareness, and that you’ll find on the search engine results pages - if you know-how. 

Search engine optimization is split up into two main categories in terms of the logistics. The first is on the backend, where the structure of your site and aspects of your code help determine visibility and give Google the lay of the land. Typically SEO specialists need to interact with this backend to ensure that pages are structured and categorized correctly, that duplicate content is marked as “invisible” to crawlers and that the site loads quickly enough for it to be convenient to users.

These are just a few basic and oversimplified examples for context. However, you don’t need to be a fully-fledged tech expert to make a significant difference to a site’s ranking - as there’s a whole nother element to gaining search cred. 


What is on-page SEO?

On-page SEO relates to activities you can do on the front-end to improve your site’s ranking, support link-building strategies and make content more inclusive and easily indexable. It’s also a good place to create mechanisms for users to engage with what you’re publishing and be able to process it all quickly and easily.

Why is this so important? Because it helps search engines like Google and Firefox determine how relevant your content is to a specific search query, which means the people who are looking for your products and services are more likely to find you. In fact, 68% of online experiences begin with a search engine. (BrightEdge)

In order to start improving your presence online and making the necessary changes to become more visible, it’s important to master the basics. Here’s how: 

  • Use keywords thoughtfully: Conducting basic keyword research using a keyword planner, can give you a good indication of what users in your segment are searching for, in relation to your brand. You can use the search volumes to determine a list of keywords by priority - primary, secondary and tertiary or thematic keywords.

    These keywords go into the metadata but also have special placements in the copy, on-page. You can show topic hierarchy by using the primary keyword in the title, and first and last 100 words of the page, the secondary keyword in the first subheading, and thematic keywords sprinkled throughout.

  • Get meta: Creating metadata for your pages and posts is a good way to optimise what users see when they search for your brand pages or related keywords. In the CRM you can write custom titles and descriptions for your page, using your primary keyword which is the keyword most searched for by your audience. Descriptions are usually truncated at 155 characters, so keep them short and engaging.

    This way users are more likely to read the whole thing and click through to your site. Plus, it has the added benefit of showing Google and other search engines what the page is about, as their technology indexes keywords. If you don’t create a custom one, it will automatically showcase the first few lines of text on the page. Pro tip: keep your primary and most important keyword close to the beginning of your title and description.

  • Create scannable content for users: Search engines allocate a  readability score to content that determines how easy it is for users to consume. This is based on factors like scannability of content, sentence length, and language use.

    Optimising your pages for better readability
    means formatting your pages with subheadings and bullet points, for example, considering language use and ensuring clean, well-written copy that takes punctuation, grammar and spelling into account.

  • Be inclusive: When uploading images onto your site, you can include alt tags and captions that describe images and give them context. This serves two functions. First, it makes the images more inclusive for the visually impaired interacting with the site, as these tags and captions are read via audio channels. Secondly, it allows search engines to index the images more thoroughly and gives them a thematic context in the same ways as keywords do. From here, they can determine relevance to search queries.

  • Make it meaningful: The quality of your content is what’s going to ultimately keep readers on your page, which means fluff won’t cut it. Similarly, by linking to reputable sources you can up the credibility of your work. The key to great SEO is simply creating genuinely good content that serves a purpose and fits a theme. So allocate the necessary resources to create something that meets needs and offers the reader more than what they expected.

  • Share it: The more traffic that goes to your site, the more likely it is to rank higher in the SERPs (MTU Edu). A good way to drive traffic is through sharing your content on social channels. By adding social icons, you can also encourage users to share with their audiences, helping you generate a larger readership on your site.

All told, basic on-page search knowledge is a must-have for any marketer or creative working particularly in the digital copywriting space - but it’s also an important part of your content strategy.

Without at least some consideration for search queries, you won’t get the most value from your site, which means wasted resources, missed leads and simply taking up space online. We can help you formulate better on-page strategies and drive new business to your digital doors. Speak to us for more information.

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Brandon Busuttil
10 years immersion in the marketing, events and digital sectors, accompanied by an honours degree in Marketing Management. An unmistakable passion for connecting brands and people, fuelled by an entrepreneurial ‘make–it–happen’ approach to life.

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Unleash the power of UX/UI design to create captivating software applications. Join us as we explore the principles and best practices for success.

Introduction

In this digital era, creating applications that provide exceptional user experiences is vital for business success. As businesses shift their focus towards user-centric approaches, understanding the significance of UX (User Experience) and UI (User Interface) becomes paramount. Join us as we embark on a journey to explore the world of UX/UI and unveil how it can take your software applications to the next level.

In this blog, we will delve into the core principles of UX/UI design, shedding light on its impact on user satisfaction, efficiency, engagement, and brand perception. By adopting best practices and learning from real-world examples, you will gain insights on how to create intuitive and visually appealing interfaces that captivate and delight your users. So, let's dive in and discover the power of UX/UI design in shaping successful software applications. Get ready to unlock the potential of user-centered design and drive your business towards a competitive advantage.

What is UX/UI?

Let's start by unraveling the world of UX/UI in software development. UX, or User Experience, encompasses the holistic experience that users have while interacting with a software application. It goes beyond aesthetics and delves into the realm of usability, accessibility, and overall satisfaction. On the other hand, UI, or User Interface, refers to the visual and interactive elements that users engage with on the software's interface.

Together, UX and UI form a dynamic duo, working hand in hand to create delightful and seamless experiences for users. UX focuses on understanding user needs, conducting research, and designing intuitive workflows that enable users to achieve their goals effortlessly. UI, on the other hand, adds the visual layer to the experience, incorporating visually appealing designs, clear navigation, and interactive elements that captivate and guide users through the application.

The significance of UX/UI in software development cannot be overstated. By prioritizing user-centered design principles, businesses can create applications that are not only visually appealing but also intuitive, efficient, and enjoyable to use. A well-crafted UX/UI design enhances user engagement, increases customer satisfaction, and ultimately drives business success.

In the following sections of this blog, we will explore the specific benefits of UX/UI in software development. From improved usability and increased conversions to enhanced brand loyalty and positive user perceptions, we will uncover how UX/UI design can elevate your software applications to new heights. So, let's dive deeper into the world of UX/UI and discover the transformative power it holds in shaping exceptional user experiences.

The Benefits of Good UX/UI in Software Development

Let's explore the transformative benefits that good UX/UI design brings to software development. When businesses invest in creating exceptional user experiences, they unlock a myriad of advantages:

First and foremost, good UX/UI design enhances user satisfaction. By crafting interfaces that are intuitive, visually appealing, and easy to navigate, businesses create an environment where users feel at ease. When users can seamlessly accomplish their tasks without encountering roadblocks or confusion, they are more likely to develop a positive perception of the brand and remain loyal customers.

Furthermore, effective UX/UI design improves usability and efficiency. By carefully organizing information, implementing clear navigation, and optimizing workflows, businesses streamline the user experience. Users can effortlessly find what they need, complete tasks efficiently, and avoid unnecessary frustrations. This not only saves their time and effort but also contributes to a more enjoyable and productive experience.

Engaging users is another key benefit of good UX/UI design. Interfaces that incorporate visually appealing designs, interactive elements, and thoughtful animations capture users' attention and entice them to explore further. These engaging experiences create memorable moments and foster a sense of connection with the application, leading to increased user engagement and prolonged usage.

Moreover, good UX/UI design reduces the learning curve for new users. When interfaces are designed with user needs in mind, they guide users through complex functionalities and features, making the onboarding process smoother and more intuitive. By providing clear instructions, visual cues, and interactive elements, businesses empower users to quickly grasp the application's capabilities and become proficient users.

Beyond the immediate impact on user experience, good UX/UI design contributes to a positive brand perception. When users have a seamless and enjoyable experience with an application, they associate that positive experience with the brand behind it. A well-crafted user interface reflects the brand's commitment to innovation, user-centeredness, and attention to detail. It reinforces trust, enhances credibility, and contributes to a strong brand image.

Good UX/UI design in software development yields significant benefits. It enhances user satisfaction, improves usability and efficiency, increases user engagement, reduces the learning curve, and shapes a positive brand perception. By investing in creating exceptional user experiences, businesses not only delight their users but also gain a competitive edge in the market. So, let's embrace the power of UX/UI design and create software applications that captivate, engage, and leave a lasting impression on users.

In the next section, we will explore some practical strategies and best practices for incorporating effective UX/UI design into the software development process. By following these guidelines, businesses can ensure that their applications not only meet user expectations but exceed them. Let's dive into the world of UX/UI design and discover how to create software experiences that truly resonate with users.

Best Practices for UX/UI in Software Development

To achieve effective UX/UI design, consider the following best practices:

  1. Conducting User Research and Gathering User Feedback: Understanding user needs and preferences is crucial for creating a successful user experience. Conduct user research, gather feedback, and perform usability testing to gain insights that inform design decisions. By involving users early in the design process, you can ensure that your application meets their expectations and addresses their pain points.
  2. Creating Intuitive and Consistent Interfaces: Consistency in visual elements, layout, and navigation across the application enhances usability. Use familiar design patterns and conventions to ensure users can quickly understand and interact with the interface. Intuitive interfaces minimize the learning curve and enable users to navigate the application with ease.
  3. Prioritizing Accessibility and Inclusivity: Consider accessibility requirements for users with disabilities, ensuring that the application is usable by a diverse range of individuals. Design interfaces that are inclusive and cater to diverse user needs. This includes providing alternative text for images, using appropriate color contrast, and supporting screen reader compatibility.
  4. Iterative Design and Continuous Improvement: Embrace an iterative design process, gathering user feedback and incorporating insights into future updates. Continuously strive for improvement to meet evolving user expectations. Regularly evaluate the effectiveness of your design choices and make iterative refinements to enhance the user experience.
  5. Incorporating User-Centered Design: Place users at the center of the design process. Understand their goals, behaviors, and pain points to create solutions that address their needs effectively. Involve users in design workshops, usability testing, and feedback sessions to ensure their voices are heard throughout the development process. By incorporating user feedback, you can make informed design decisions that resonate with your target audience.
  6. Streamlining Workflows and Reducing Friction: Optimize user workflows by eliminating unnecessary steps and simplifying complex tasks. Minimize cognitive load by providing clear instructions, visual cues, and error prevention mechanisms. Strive for a seamless and frictionless experience that guides users towards their desired outcomes. By reducing friction and streamlining workflows, you can enhance user satisfaction and improve overall efficiency.
  7. Adopting Responsive and Mobile-Friendly Design: With the increasing use of mobile devices, it's crucial to design interfaces that are responsive and provide a consistent experience across different screen sizes. Mobile-friendly design ensures that users can access and interact with the application seamlessly on any device. Consider the unique characteristics of mobile devices and prioritize touch-friendly elements and responsive layouts.
  8. Usability Testing and Iterative Refinement: Conduct usability testing throughout the development process to identify usability issues and areas for improvement. Gather feedback from users and iterate on the design based on their insights. Continuously refine and optimize the interface to ensure a user-centric experience. Usability testing provides valuable insights into how users interact with your application, allowing you to make data-driven design decisions.
  9. Collaboration between Designers and Developers: Foster close collaboration between UX/UI designers and developers to ensure the seamless implementation of the design. Regular communication, prototyping, and iterative feedback cycles promote a cohesive and harmonious integration of design and development efforts. By working together closely, designers and developers can create a polished and cohesive user experience that aligns with the design vision.

By following these best practices, businesses can create software applications that not only meet user expectations but also exceed them. Prioritising user research, intuitive interfaces, accessibility, iterative design, and collaboration between designers and developers leads to applications that are user-friendly, engaging, and successful in the market.

Now let’s explore real-world examples of companies that have embraced UX/UI design principles in their software development process and reaped the benefits. These case studies will provide insights into how effective UX/UI design can drive business success and deliver exceptional user experiences.

Real-world examples illustrate the impact of effective UX/UI design:

Spotify: The music streaming giant has gained popularity not only for its vast music library but also for its user-friendly interface. Its personalised recommendations and easy navigation contribute to an enjoyable and personalised user experience.

Uber: Uber revolutionised the transportation industry with its user-centric approach. Its simple and intuitive interface allows users to request rides with just a few taps, ensuring a convenient and hassle-free experience.

Apple: Known for its sleek and intuitive products, Apple has consistently prioritised UX/UI design. From the seamless interactions on their iPhones to the user-friendly interfaces of their software applications, Apple has set the standard for exceptional user experiences.

These real-world examples demonstrate the power of effective UX/UI design in driving user engagement, satisfaction, and loyalty. By prioritising user needs, creating intuitive interfaces, and delivering delightful experiences, these companies have successfully captured the hearts of their users and gained a competitive edge in their respective industries.

Incorporating best practices in UX/UI design, businesses can create software applications that not only meet user expectations but also exceed them. By investing in user research, iterative design, accessibility, and collaboration between designers and developers, companies can develop applications that resonate with their target audience, drive user engagement, and ultimately contribute to their business success.

Conclusion

In today's digital landscape, prioritising UX/UI design in software development is essential for creating applications that resonate with users. By focusing on user satisfaction, efficiency, engagement, and brand perception, businesses can differentiate themselves from the competition. Embracing best practices and learning from successful case studies, such as those of Airbnb and Slack, can inspire and guide the creation of exceptional user experiences. Digital Grind understands the value of UX/UI design and can be your trusted partner in delivering software solutions that prioritise user-centric design principles. By investing in UX/UI expertise and adopting iterative design processes, businesses can create applications that meet user expectations and drive business success. Don't underestimate the power of UX/UI in software development; prioritise it to unlock the full potential of your applications and connect with your audience on a deeper level.

Discover the game-changing potential of cloud computing for scale-ups and enterprise brands. Explore the benefits and opportunities in our transformative blog.

Let's delve into the transformative power of cloud computing for scale-ups and enterprise brands. In the fast-paced business world, organisations are constantly seeking flexible and scalable solutions to meet their growing needs. Cloud computing has emerged as a game-changer, revolutionising the way businesses operate and scale their operations. In this blog, we will uncover the unique benefits that cloud computing brings to scale-ups and enterprise brands. By harnessing the power of cloud infrastructure, organizations can ignite innovation, optimise operational efficiency, and gain a competitive edge in the digital era. Join us as we explore the boundless possibilities that cloud computing offers to help businesses thrive and succeed in today's dynamic landscape.

What is Cloud Computing?

Imagine a world where businesses no longer need to worry about managing complex infrastructure or investing heavily in expensive hardware. That's where cloud computing comes in. Cloud computing is a game-changing technology that enables businesses to access a wide range of computing services over the internet, without the need for physical infrastructure.

In simple terms, cloud computing is like renting resources rather than owning them. It offers a vast array of services, including servers, storage, databases, networking, software, and analytics, all accessible through the cloud. This means that businesses can focus on their core operations and leave the technical complexities to the experts.

One of the greatest advantages of cloud computing is its scalability. Whether you're a growing scale-up or an established enterprise brand, the ability to scale resources up or down based on demand is invaluable. With cloud computing, you can easily adjust your computing resources to match the needs of your business, whether you're experiencing a sudden surge in traffic or planning for future growth.

Another key benefit of cloud computing is its cost-efficiency. Traditional on-premises infrastructure requires significant upfront investments in hardware, maintenance, and upgrades. Cloud computing eliminates these capital expenses and replaces them with a pay-as-you-go model. This means you only pay for the resources you use, making it a cost-effective solution for businesses of all sizes.

Moreover, cloud computing offers unparalleled flexibility and accessibility. With the cloud, your team can access data, applications, and services from anywhere, at any time, using any device with an internet connection. This fosters collaboration, empowers remote work, and enables your business to adapt to the ever-changing demands of the digital world.

Now that we have a clear understanding of what cloud computing is and how it benefits scale-ups and enterprise brands, let's delve deeper into the specific advantages it offers. In the following sections, we will explore how cloud computing drives innovation, enhances operational efficiency, and provides a competitive edge to businesses in today's digital landscape. Let's explore these benefits in more detail and discover how your organization can leverage the power of cloud computing to achieve growth and success.

Scalability and Flexibility

Scalability and flexibility are integral to the success of scale-ups and enterprise brands, and cloud computing excels in delivering these essential capabilities. Cloud providers offer a diverse range of resources that can be easily scaled up or down to meet the dynamic demands of a growing business. Whether it's managing sudden surges in website traffic, adapting to seasonal variations, or expanding into new markets, cloud computing provides the agility to effortlessly scale resources in a cost-effective manner. This inherent scalability eliminates the need for upfront infrastructure investments and empowers organizations to allocate resources precisely where they are needed most.

Moreover, cloud computing offers flexibility in terms of deployment models. Businesses have the flexibility to choose between public, private, or hybrid cloud environments, depending on their specific requirements and regulatory compliance considerations. This flexibility allows organizations to harness the benefits of cloud computing while maintaining control over sensitive data and critical applications. With the ability to select the most suitable deployment model, scale-ups and enterprise brands can confidently leverage the power of the cloud to drive innovation, streamline operations, and achieve a competitive edge.

The scalability and flexibility afforded by cloud computing empower businesses to seamlessly adapt to changing market conditions, scale their operations on-demand, and optimize resource allocation. This level of agility ensures that organizations can swiftly respond to evolving customer needs, efficiently manage growth, and stay ahead in today's highly competitive digital landscape. By embracing the scalability and flexibility of cloud computing, scale-ups and enterprise brands can position themselves for sustained success and drive their business to new heights.

As we have explored the scalability and flexibility offered by cloud computing, it's time to delve deeper into another key benefit that scale-ups and enterprise brands can leverage: cost optimization. By harnessing the power of cloud infrastructure, businesses can optimize their expenses, improve cost efficiency, and allocate resources strategically. Let's explore how cloud computing enables organizations to achieve cost savings while maintaining performance and driving innovation.

Cost Optimization

Cloud computing presents scale-ups and enterprise brands with valuable opportunities for cost optimization. Unlike traditional on-premises infrastructure, which often leads to the challenge of overprovisioning or underutilizing resources, cloud computing offers a flexible pay-as-you-go model. This means that businesses only pay for the resources they actually use, eliminating the need for significant upfront capital expenditures. With the ability to scale resources up or down as needed, organizations can optimize costs and achieve greater financial flexibility.

Moreover, cloud computing enables cost savings through economies of scale. Cloud providers possess extensive infrastructure resources and can distribute the costs among their customers, resulting in lower overall expenses compared to maintaining and managing on-premises infrastructure. The cloud's auto-scaling capabilities also play a significant role in cost optimization, allowing organizations to adjust resource allocation based on real-time demand. By avoiding overprovisioning during periods of low activity, businesses can effectively allocate their budget, redirecting resources to areas that fuel growth and innovation.

In addition to these direct cost savings, cloud computing offers indirect cost benefits. Organizations no longer need to invest in expensive hardware upgrades, maintenance, and physical security measures. The cloud provider assumes responsibility for infrastructure management, allowing businesses to focus their resources and efforts on core competencies and strategic initiatives. This streamlined approach not only reduces operational costs but also enhances operational efficiency and frees up valuable resources for innovation and business expansion.

With the significant cost optimization opportunities provided by cloud computing, let's now explore another critical aspect for scale-ups and enterprise brands: security and compliance. By leveraging cloud infrastructure, organizations can enhance their security measures, address compliance requirements, and safeguard their valuable data.

Security and Compliance

Security and compliance are paramount for scale-ups and enterprise brands, and cloud computing provides robust solutions to address these concerns. Cloud providers prioritize the protection of sensitive data and applications, employing advanced security controls, encryption, and access management to safeguard against cyber threats. Rigorous audits and compliance certifications ensure adherence to industry-specific regulations and standards.

By leveraging cloud computing, organizations gain access to a range of security tools and services that enable them to implement best practices. Network firewalls, intrusion detection systems, data encryption, and identity and access management solutions bolster security measures and defend against potential vulnerabilities. With these safeguards in place, organizations can fortify their security posture, mitigate risks, and meet compliance obligations.

In addition, cloud providers offer reliable data backup and disaster recovery solutions. Automated backups and geographically distributed data centers ensure that critical data is protected and can be quickly restored in the event of an outage or disaster. This resilience enhances business continuity and minimizes potential disruptions.

By embracing cloud computing, scale-ups and enterprise brands can enhance their security measures, meet compliance requirements, and confidently protect their valuable assets. The robust security features and comprehensive data protection provided by cloud providers empower organizations to focus on their core business activities with the peace of mind that their data is secure.

As scale-ups and enterprise brands recognize the critical importance of security and compliance, cloud computing emerges as a reliable solution to address these concerns. With its robust security measures, compliance certifications, and comprehensive data protection capabilities, cloud computing provides organizations with the tools and resources they need to ensure the integrity and security of their data. Transitioning to the next section, let us explore real-world examples and case studies that demonstrate the tangible benefits of cloud computing for scale-ups and enterprise brands. These examples will showcase how organizations have leveraged cloud computing to drive innovation, enhance scalability, optimize costs, and achieve significant business outcomes.

Real-World Examples and Case Studies

In the real world, numerous scale-ups and enterprise brands have embraced cloud computing to drive their growth and achieve operational excellence. Let's take a look at some notable examples:

Airbnb, the global accommodation marketplace, relies on cloud computing to handle the massive volume of bookings and interactions on their platform. By leveraging cloud infrastructure, Airbnb can seamlessly scale their resources to meet peak demand during holidays and events, ensuring a smooth and uninterrupted user experience. Cloud computing also enables Airbnb to expand into new markets rapidly and cost-effectively, fueling their global growth.

Netflix, the popular streaming service, harnesses the power of cloud computing to deliver high-quality video content to millions of subscribers worldwide. By leveraging the scalability and flexibility of the cloud, Netflix can handle sudden spikes in traffic during popular shows and maintain a reliable streaming experience for their users. Additionally, cloud computing empowers Netflix to innovate rapidly, experiment with new features, and personalize content recommendations, providing a highly personalized and engaging user experience.

Coca-Cola, the renowned global beverage company, migrated its IT infrastructure to the cloud, driving operational efficiency and cost reduction. By embracing cloud computing, Coca-Cola achieved significant savings in hardware and maintenance costs. The cloud's scalability and agility have allowed Coca-Cola to launch new digital initiatives and collaborate more effectively across its global operations, enhancing their overall efficiency and competitiveness.

These real-world examples highlight the tangible benefits of cloud computing for scale-ups and enterprise brands. By leveraging the scalability, flexibility, improved operational efficiency, cost optimization, and security features of cloud computing, organizations can drive their growth, enhance customer experiences, and stay ahead in today's competitive market. Let's now shift our focus to practical steps for getting started with cloud computing and harnessing its full potential for your business.

In conclusion, cloud computing offers a multitude of benefits for scale-ups and enterprise brands, and at Digital Grind, we go beyond being mere advisors. We become your trusted technology partner, providing not only guidance and expertise but also the full team needed to deliver comprehensive solutions.

Our team of skilled professionals will work hand in hand with your organization, understanding your unique requirements and challenges. We will collaborate closely to design and implement cloud computing solutions that align with your business objectives. From migration and optimization to security and ongoing support, we provide end-to-end services to ensure a seamless transition and continued success.

By partnering with Digital Grind, you gain access to a dedicated team of experts who are committed to your organization's growth and success. We will be there every step of the way, leveraging our deep understanding of cloud computing to drive innovation, enhance operational efficiency, and achieve your desired outcomes.

Don't settle for just advice. Choose Digital Grind as your trusted technology partner, and together, we will harness the full potential of cloud computing to propel your scale-up or enterprise brand to new heights. Contact us today to learn more about how we can deliver the solutions and expertise you need to thrive in the digital era. Let's embark on this transformative journey together.

Since the beginning of the digital age, circa the mid-20th century, society has slowly begun to harness the power of information technology. When computers became more...

Since the beginning of the digital age, circa the mid-20th century, society has slowly begun to harness the power of information technology. When computers became more portable and cheaper to manufacture, this meant that more people could access them. Mobile phones and device miniaturisation are continuing to make web accessibility more possible today.

Current statistics show that about 15% of the world's population is considered to be living with some sort of disability. While this is a significant proportion of the human race, it’s quite apparent that most technology is designed with the 85% in mind. 

Not only that, the web should be fully functional for every single person trying to access it, regardless of their software, hardware or location. Meeting this goal ensures accessibility isn’t exclusive to the majority.

What is web accessibility?

Web accessibility refers to the design and development of websites that are accessible to people living with disabilities. While there are various types of disabilities, there are some that make it difficult for some to access certain types of web content. 

Such individuals at times have to use assistive technologies to access it. Examples of these include screen readers, text-to-speech, screen enlargement, voice recognition and word prediction technologies. However, these technologies only work if the principles have been applied by the website creators.

The Web Content Accessibility Guidelines (WCAG) are some web accessibility guidelines provided by the World Wide Web Consortium’s (W3C) Web Accessibility Initiative (WAI). The current version of these guidelines is WCAG 2.1, although the newer versions 2.2 and 3 are still under draft.

Why web accessibility is important

People living with disability face a variety of disadvantages in their day-to-day living; one of these is web accessibility. When some individuals aren’t able to fully access the web, particularly due to its design, they are considered a part of the digitally excluded.

Disability inclusion aims to address the barriers posed by information and communication technology as this infringes on some of their basic rights. A person living with disability has a right to access any web service just as much as an able bodied individual.

Improving accessibility for your website helps to address any discrimination that it can potentially pose on people living with disability. Web accessibility means “that people with disabilities can equally perceive, understand, navigate, and interact with websites and tools.”

The four principles: POUR

There are four principles that should be the baseline for the design or development of a website to ensure accessibility. They can also be applied to any other information technology as well. A website should be perceivable, operable, understandable and robust:

  • Perceivable: When it comes to perceivability, this means that the content and user interface elements can be identified using human senses. Generally, vision is the primary one, since websites are usually meant to be read. Secondary senses include sound and touch.

A website or app should be built in a way that ensures that there is alternative access through other senses that may be diminished or missing. This is why there are video captions for those who are partially or completely deaf, for example.

  • Operable: A website’s user interface components (e.g buttons and controls) and any of its interactive parts should be accessible through multiple input tools. The site or app should not have interactions that the user is unable to perform.

The website should also allow for errors, making sure that the user has ample time to fix them. One example of operability is that a website should cater for those who might use only a keyboard, for example, and cannot use a mouse. 

  • Understandable: This refers to a website having consistency in formatting and having predictable patterns. Users should also be able to understand and remember how to navigate the website or app.

In addition, it should provide feedback to users, helping them with any errors. In fact, any potential errors a user may experience should be mitigated against through contextual help. 

  • Robust: For this principle, a website needs to be able to be interpreted well by multiple platforms, devices and other technologies, taking into consideration the functional limits of each of these. Users should have choice with regards to the technology they desire to use to interact with a website or app. Also, the coding needs to be clean to prevent errors.

How to become AAA compliant

There are currently three levels for web accessibility guidelines, according to the WCAG. These are levels A (basic), AA (intermediate) and AAA (optimal). The majority of organisations aim to achieve AA status. Compliance level AAA encompasses the standards of all three levels.

  • Level A aims to meet 25 criteria and is relatively easy to meet. However, these websites are usually difficult for people living with disabilities to use. In general, requirements include the ability to navigate using only a keyboard and having alternative text for content. 
  • Level AA has 38 criteria that the majority of people with or without disabilities have the ability to use. It includes criteria such as having a colour contrast of at least 4.5:1. In addition, alternative text should have meaning.

To become Level AAA compliant, you have to meet all 61 success criteria as provided by the WCAG. To help you, the WCAG provides a checklist

AAA sites are mainly aimed at maximising users and the criteria is very strict. This compliance level is aimed at enabling access to individuals with audiovisual impairments.

Some of the AAA criteria include having a colour contrast level of at least 7:1. In addition, there should be sign language interpretation of media content. Having a variety of accessibility tools is commonplace on AAA sites.

If you are considering a level of compliance you would like to meet, first try and figure out who your target users are. For example, if your website or app is meant for elderly users or those living with disability, then AAA compliance is the way to go.

So, choose a compliance level that suits the needs of both you and your audience. Start taking steps to understand what changes you need to make to your website using the chosen compliance level and watch your audience grow, while better serving your current users.

Author: Brandon Busuttil, MD, Digital Grind