Should you outsource software dev?

Often, a big decision when starting a new software project is whether or not to outsource development or simply do it in-house. The most common reason for this concern...

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Often, a big decision when starting a new software project is whether or not to outsource development or simply do it in-house. The most common reason for this concern to pop up is that companies have heard about bad experiences from friends or colleagues, or they’ve experienced it themselves.

After all, working with third parties can come with its challenges. But as with everything in life, proper planning prevents poor performance - and this applies to outsourcing tasks as much as it does to anything else. 

How does this dilemma come about?

Upgrading software is a critical task for any modern business and can improve a company’s productivity by as much as 50%. Apart from this, new systems are more adaptable and have better security, a key factor in today’s data landscape.

According to Norton, one of the most used antivirus softwares in the world, new software and upgrades can help get rid of old flaws. Hackers and cybercriminals are constantly getting better and you should too, to make sure your company’s data and systems are safe and efficient.

In the same breath, companies don’t always have the resources to allocate time and internal spend to technical projects and need support, to a greater or lesser degree.

5 Questions To Guide You

Every situation and every upgrade is different. It is vital for you to do a thorough analysis of your project, plan out your goals and timeline before deciding who’s going to be responsible for the task of upgrading - and to what extent they’re involved. Key decision-makers should ask themselves:

What is the scope of the upgrade or new development?

The most important question to find an answer to when upgrading your software is why you are doing it. The key objectives you use as a mark, serve as vital information for the development team, and can help you figure out priority and critical areas for development. This will impact the level of resources you need to continue and give you a basis for understanding when and what you can get help with.

Do you have the skillset, internally - and is it your core competency?

Sit down with your team and find out if they have the ability to develop the best possible software. 

Building software is a complex process and the benefit of having an outside company is they can have access and knowledge on the latest technology that is being used. (Maxxor Blog) However, many companies don’t have in-house development teams because of the cost or demand for that kind of work on a monthly basis. 

On the other hand, some companies do software development for other brands, as their core service offering and this presents an ethical and logistical dilemma. When a skill is your company’s core competency, outsourcing this skill makes your business vulnerable. In these cases, it’s best to enlist temporary or supporting development, rather than putting an entirely separate team on the project. 

Outsourced Software Development

Do you have capacity?

Does your team have the ability and capacity to do this work while continuing to service your company on a daily basis? Very few businesses can afford a software team solely for building new products. This means that they are constantly dividing their time between your upgrades and their daily tasks. 

Your team may have the skills and the experience to get this job done but do they have the capacity with everything else going on? If yes, then you could think about doing it in-house as a priority - even if the cost is higher than that of partnering with other developers. If no, then it may be more effective to look at outsourcing the work to some extent.

Is your internal infrastructure set up for partnerships?

Agility in the software world is key and can help create environments where partnering with service providers is easier. Without the right communications and data-sharing infrastructure, it will be a complex task to plug in new teams and can create a myriad of challenges when working with freelancers or other organizations.

If your internal infrastructure is not geared up for remote and collaborative working, you’re going to have a problem. In these instances, you need to factor in the costs of creating this environment, although the benefits can be two-fold for your business. If you can’t do this, starting in-house may be a more viable option. 

What is your budget?

Budget constraints play a major role when going into a new project. And while the face value of one option may be cheaper, you need to take into account the cost of mistakes, setbacks, and not reaching the goals you want to achieve. Besides that, the training and infrastructure costs internally can add up fast and need to be considered. 

It may seem cheaper to hire more staff but will you have work for them after this project is done? Further to that S&C says “Businesses cut down their development costs up to 50-60% when they turn to an outsourcing company”. 

Typically, there is a lesser risk and cost associated with outsourcing, as you are not bound to permanently employ developers and not responsible for the overheads associated with third parties, however, in cases where they are too far removed from your team, you are likely to incur quality control and time costs. 

Who can you outsource to?

There are many companies that offer software development services, but quality and competency are two important considerations. At Digital Grind, we’ve got an established team of digital experts who understand the software and user experience design landscape. 

For example, we recently worked on a project with Moro Hub where we built a platform with an A-grade standard of accessibility. In that instance, the infrastructure existed for us to work together as a team and the result was an exciting new platform that could help Moro grow their brand awareness and continue to evolve. Their feedback? "Digital Grind developed our company's website, and they have done an excellent job. They developed a website that was more than our expectation and it is AAA accessible. They were very cooperative and accommodating; their flexibility in amending changes to meet our different stakeholder's requests was exceptional."

So, there are definitely instances where partnering or outsourcing your development can be beneficial to you and your organization. However, considering the checklist above, you will need the right processes and environment to make this achievable and should be aware of your core competencies - and the impact that outsourcing can have on your brand and clients. 

When it’s not your game, it’s best to handoff to an all-star team. Speak to us 


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Brandon Busuttil
10 years immersion in the marketing, events and digital sectors, accompanied by an honours degree in Marketing Management. An unmistakable passion for connecting brands and people, fuelled by an entrepreneurial ‘make–it–happen’ approach to life.

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Discover the game-changing potential of cloud computing for scale-ups and enterprise brands. Explore the benefits and opportunities in our transformative blog.

Let's delve into the transformative power of cloud computing for scale-ups and enterprise brands. In the fast-paced business world, organisations are constantly seeking flexible and scalable solutions to meet their growing needs. Cloud computing has emerged as a game-changer, revolutionising the way businesses operate and scale their operations. In this blog, we will uncover the unique benefits that cloud computing brings to scale-ups and enterprise brands. By harnessing the power of cloud infrastructure, organizations can ignite innovation, optimise operational efficiency, and gain a competitive edge in the digital era. Join us as we explore the boundless possibilities that cloud computing offers to help businesses thrive and succeed in today's dynamic landscape.

What is Cloud Computing?

Imagine a world where businesses no longer need to worry about managing complex infrastructure or investing heavily in expensive hardware. That's where cloud computing comes in. Cloud computing is a game-changing technology that enables businesses to access a wide range of computing services over the internet, without the need for physical infrastructure.

In simple terms, cloud computing is like renting resources rather than owning them. It offers a vast array of services, including servers, storage, databases, networking, software, and analytics, all accessible through the cloud. This means that businesses can focus on their core operations and leave the technical complexities to the experts.

One of the greatest advantages of cloud computing is its scalability. Whether you're a growing scale-up or an established enterprise brand, the ability to scale resources up or down based on demand is invaluable. With cloud computing, you can easily adjust your computing resources to match the needs of your business, whether you're experiencing a sudden surge in traffic or planning for future growth.

Another key benefit of cloud computing is its cost-efficiency. Traditional on-premises infrastructure requires significant upfront investments in hardware, maintenance, and upgrades. Cloud computing eliminates these capital expenses and replaces them with a pay-as-you-go model. This means you only pay for the resources you use, making it a cost-effective solution for businesses of all sizes.

Moreover, cloud computing offers unparalleled flexibility and accessibility. With the cloud, your team can access data, applications, and services from anywhere, at any time, using any device with an internet connection. This fosters collaboration, empowers remote work, and enables your business to adapt to the ever-changing demands of the digital world.

Now that we have a clear understanding of what cloud computing is and how it benefits scale-ups and enterprise brands, let's delve deeper into the specific advantages it offers. In the following sections, we will explore how cloud computing drives innovation, enhances operational efficiency, and provides a competitive edge to businesses in today's digital landscape. Let's explore these benefits in more detail and discover how your organization can leverage the power of cloud computing to achieve growth and success.

Scalability and Flexibility

Scalability and flexibility are integral to the success of scale-ups and enterprise brands, and cloud computing excels in delivering these essential capabilities. Cloud providers offer a diverse range of resources that can be easily scaled up or down to meet the dynamic demands of a growing business. Whether it's managing sudden surges in website traffic, adapting to seasonal variations, or expanding into new markets, cloud computing provides the agility to effortlessly scale resources in a cost-effective manner. This inherent scalability eliminates the need for upfront infrastructure investments and empowers organizations to allocate resources precisely where they are needed most.

Moreover, cloud computing offers flexibility in terms of deployment models. Businesses have the flexibility to choose between public, private, or hybrid cloud environments, depending on their specific requirements and regulatory compliance considerations. This flexibility allows organizations to harness the benefits of cloud computing while maintaining control over sensitive data and critical applications. With the ability to select the most suitable deployment model, scale-ups and enterprise brands can confidently leverage the power of the cloud to drive innovation, streamline operations, and achieve a competitive edge.

The scalability and flexibility afforded by cloud computing empower businesses to seamlessly adapt to changing market conditions, scale their operations on-demand, and optimize resource allocation. This level of agility ensures that organizations can swiftly respond to evolving customer needs, efficiently manage growth, and stay ahead in today's highly competitive digital landscape. By embracing the scalability and flexibility of cloud computing, scale-ups and enterprise brands can position themselves for sustained success and drive their business to new heights.

As we have explored the scalability and flexibility offered by cloud computing, it's time to delve deeper into another key benefit that scale-ups and enterprise brands can leverage: cost optimization. By harnessing the power of cloud infrastructure, businesses can optimize their expenses, improve cost efficiency, and allocate resources strategically. Let's explore how cloud computing enables organizations to achieve cost savings while maintaining performance and driving innovation.

Cost Optimization

Cloud computing presents scale-ups and enterprise brands with valuable opportunities for cost optimization. Unlike traditional on-premises infrastructure, which often leads to the challenge of overprovisioning or underutilizing resources, cloud computing offers a flexible pay-as-you-go model. This means that businesses only pay for the resources they actually use, eliminating the need for significant upfront capital expenditures. With the ability to scale resources up or down as needed, organizations can optimize costs and achieve greater financial flexibility.

Moreover, cloud computing enables cost savings through economies of scale. Cloud providers possess extensive infrastructure resources and can distribute the costs among their customers, resulting in lower overall expenses compared to maintaining and managing on-premises infrastructure. The cloud's auto-scaling capabilities also play a significant role in cost optimization, allowing organizations to adjust resource allocation based on real-time demand. By avoiding overprovisioning during periods of low activity, businesses can effectively allocate their budget, redirecting resources to areas that fuel growth and innovation.

In addition to these direct cost savings, cloud computing offers indirect cost benefits. Organizations no longer need to invest in expensive hardware upgrades, maintenance, and physical security measures. The cloud provider assumes responsibility for infrastructure management, allowing businesses to focus their resources and efforts on core competencies and strategic initiatives. This streamlined approach not only reduces operational costs but also enhances operational efficiency and frees up valuable resources for innovation and business expansion.

With the significant cost optimization opportunities provided by cloud computing, let's now explore another critical aspect for scale-ups and enterprise brands: security and compliance. By leveraging cloud infrastructure, organizations can enhance their security measures, address compliance requirements, and safeguard their valuable data.

Security and Compliance

Security and compliance are paramount for scale-ups and enterprise brands, and cloud computing provides robust solutions to address these concerns. Cloud providers prioritize the protection of sensitive data and applications, employing advanced security controls, encryption, and access management to safeguard against cyber threats. Rigorous audits and compliance certifications ensure adherence to industry-specific regulations and standards.

By leveraging cloud computing, organizations gain access to a range of security tools and services that enable them to implement best practices. Network firewalls, intrusion detection systems, data encryption, and identity and access management solutions bolster security measures and defend against potential vulnerabilities. With these safeguards in place, organizations can fortify their security posture, mitigate risks, and meet compliance obligations.

In addition, cloud providers offer reliable data backup and disaster recovery solutions. Automated backups and geographically distributed data centers ensure that critical data is protected and can be quickly restored in the event of an outage or disaster. This resilience enhances business continuity and minimizes potential disruptions.

By embracing cloud computing, scale-ups and enterprise brands can enhance their security measures, meet compliance requirements, and confidently protect their valuable assets. The robust security features and comprehensive data protection provided by cloud providers empower organizations to focus on their core business activities with the peace of mind that their data is secure.

As scale-ups and enterprise brands recognize the critical importance of security and compliance, cloud computing emerges as a reliable solution to address these concerns. With its robust security measures, compliance certifications, and comprehensive data protection capabilities, cloud computing provides organizations with the tools and resources they need to ensure the integrity and security of their data. Transitioning to the next section, let us explore real-world examples and case studies that demonstrate the tangible benefits of cloud computing for scale-ups and enterprise brands. These examples will showcase how organizations have leveraged cloud computing to drive innovation, enhance scalability, optimize costs, and achieve significant business outcomes.

Real-World Examples and Case Studies

In the real world, numerous scale-ups and enterprise brands have embraced cloud computing to drive their growth and achieve operational excellence. Let's take a look at some notable examples:

Airbnb, the global accommodation marketplace, relies on cloud computing to handle the massive volume of bookings and interactions on their platform. By leveraging cloud infrastructure, Airbnb can seamlessly scale their resources to meet peak demand during holidays and events, ensuring a smooth and uninterrupted user experience. Cloud computing also enables Airbnb to expand into new markets rapidly and cost-effectively, fueling their global growth.

Netflix, the popular streaming service, harnesses the power of cloud computing to deliver high-quality video content to millions of subscribers worldwide. By leveraging the scalability and flexibility of the cloud, Netflix can handle sudden spikes in traffic during popular shows and maintain a reliable streaming experience for their users. Additionally, cloud computing empowers Netflix to innovate rapidly, experiment with new features, and personalize content recommendations, providing a highly personalized and engaging user experience.

Coca-Cola, the renowned global beverage company, migrated its IT infrastructure to the cloud, driving operational efficiency and cost reduction. By embracing cloud computing, Coca-Cola achieved significant savings in hardware and maintenance costs. The cloud's scalability and agility have allowed Coca-Cola to launch new digital initiatives and collaborate more effectively across its global operations, enhancing their overall efficiency and competitiveness.

These real-world examples highlight the tangible benefits of cloud computing for scale-ups and enterprise brands. By leveraging the scalability, flexibility, improved operational efficiency, cost optimization, and security features of cloud computing, organizations can drive their growth, enhance customer experiences, and stay ahead in today's competitive market. Let's now shift our focus to practical steps for getting started with cloud computing and harnessing its full potential for your business.

In conclusion, cloud computing offers a multitude of benefits for scale-ups and enterprise brands, and at Digital Grind, we go beyond being mere advisors. We become your trusted technology partner, providing not only guidance and expertise but also the full team needed to deliver comprehensive solutions.

Our team of skilled professionals will work hand in hand with your organization, understanding your unique requirements and challenges. We will collaborate closely to design and implement cloud computing solutions that align with your business objectives. From migration and optimization to security and ongoing support, we provide end-to-end services to ensure a seamless transition and continued success.

By partnering with Digital Grind, you gain access to a dedicated team of experts who are committed to your organization's growth and success. We will be there every step of the way, leveraging our deep understanding of cloud computing to drive innovation, enhance operational efficiency, and achieve your desired outcomes.

Don't settle for just advice. Choose Digital Grind as your trusted technology partner, and together, we will harness the full potential of cloud computing to propel your scale-up or enterprise brand to new heights. Contact us today to learn more about how we can deliver the solutions and expertise you need to thrive in the digital era. Let's embark on this transformative journey together.

We had our very first podcast recording with the incredibly talented Lauren Haworth

Lauren Haworth is a business professional who actively invests and works with NFT projects – but her experience is that most NFT projects out there don’t have any real, tangible impact in the world (and many are scams or pyramid schemes). We sat down with Lauren to unpack some of her hands-on experience with NFT investing, and to figure out why and how businesses should incorporate NFTs into their day-to-day operations. Lauren also shares her experience with Green Tokens, some practical insights into an NFT project she’s currently involved in that’s bringing education to underprivileged children, and how she makes sure she invests in credible, profitable NFT projects.

Resources mentioned in this episode: Investopedia

Digital transformation has become one of the most talked about topics in the last few years. But what does it really mean?

Digital transformation has become one of the most talked about topics in the last few years. But what does it really mean? What are the key areas where digital transformation is happening? How can you be sure that your business is ready for the changes ahead?

Unsurprisingly, the COVID-19 pandemic has forced many businesses to fast track their IT strategies which is evidenced by an increase in global spending. It was reported that IT spending is set to reach 4.1 trillion in 2021, up 8.4% in 2020.

It is something that every business needs to consider or you’ll get left behind and suffer the consequences. But should anyone really be spending so much on their IT? Let’s find out.

1. Why digital transformation is necessary

Digital transformation is the process of taking your traditional business and using digital technology to modernize it and make it more efficient. It’s a trend that’s happening in every industry, from media to healthcare. 

Many businesses no longer prefer the traditional business model and want to adopt technology that will help them sell more, move faster, and solve customer problems in an easier way. Some of them are using Big Data and AI to shape how they do their business and what tools they use.

Research found that 23% of surveyed companies had little to no dependence on digital technologies in some shape or form. The rest are either fully digital or use a hybrid approach. The numbers speak for themselves when it comes to digital transformation’s necessity. 

But how can businesses adapt and meet the expectations of their clients? Here’s what you need to think about. 

Digital technology entails many changes to how your business works. It will require a lot of resources, like manpower, software and hardware, as well as the different infrastructure needed to operate these tools. 

As many businesses use multiple IT systems, it will be crucial for them to have the right infrastructure to meet the changes and make the digital transformation work efficiently.

2. Data and analytics is everything

Companies that are facing digital transformation should aim to make data-driven decisions that improve their business performance. When it comes to data analytics, it can play a major role in taking your business to the next level.

As an example, Netflix digitizes its audiovisual data in order to make it accessible all over the world. In addition, it’s using Big Data to analyze everything that its subscribers watch, using those insights to inform its business strategy.

The same can be said about creating value in every part of your company. Analytics can help you identify how to improve customer service, better adapt your marketing campaigns, and create better customer experiences. 

The analytics side of business includes data from A/B testing, customer insights, and social listening. It’s evident that data is at the core of influencing business decisions today. 

In order to make data-driven decisions, it’s worth studying your customers’ behaviors across different channels. Track down where they are seeing the most friction or unhappiness around your digital marketing efforts and put processes in place to address it.

3. How businesses can prepare for digital transformation

One study found that almost 90% of respondents were expecting a digital disruption of some sort. However, less than half could actually say they were ready for this change.

Whether you like it or not, digital transformation is going to impact your business somehow. So how can you prepare for this? 

It’s appropriate to start thinking about transformation with collaborative brands, such as Spotify. Here’s why. Sure, Spotify is a music streaming platform, but it also helps you create podcasts, listen to music, watch videos and play games.

Brands, such as Netflix, pride themselves in what they stand for. The company has pulled off a successful digital transformation through collaborative marketing and digital tools.

Collaborative marketing is good business because everyone wins. The biggest win though is that Netflix gained insight into where its users were spending their money and why, so it created its own place.

That insight is priceless, and this is why cultural brands are being actively guarded and developed. Perhaps you remember the first cultural brand you started to work for or one that you realized you could use your creativity to promote? In each and every case, you are helping others realize their career goals. 

Companies know that collaborating with other cultural brands is a good investment. From that point on, the collaborations get bigger and better. 

4. How you can embrace technology to succeed in a transformed market

It’s important to embrace technology so that you can continue to succeed in your business. If you own a real estate brokerage, for example, you’ll need to use the Internet to market your business, to communicate with your clients, stay competitive, and to find new listings. 

The Zillow Group bookmarked certain areas of the Internet where they’re creating new opportunities for the real estate industry. Besides, such sites’ popularity continues to grow, and they can help up-and-coming real estate businesses jump start their digital strategies sooner than is normally possible.

Finding actionable opportunities

The new technology trends worth your attention include smarter searches, intelligent personal assistants, user-aided home automation, and new forms of cloud-based interactivity. Want to be a part of this movement? Then start doing on-page SEO to make sure that people are finding your business when they need it. 

Big-box stores, for example, have started increasing the use of self-checkouts, zero-contact security, screenless entrances, and high-speed internet to serve patrons through the COVID-19 outbreak. In sum, the grocery industry has added high-tech ways to serve its customers in times of high demand.

Since such trends are expected to continue, many real estate transactions might take place online if market participants play their cards right. 

Intelligent personal assistants can do much more than help computers with repetitive tasks. They can take the user’s orders and turn them into reality. 

For example, smart refrigerators can be programmed to return milk late in the day so it doesn’t go to waste. Digital transformations are happening at a rapid pace, and you need to be sure that your business is ready to take advantage of the changes ahead.

Today, we live in a digital world where the Internet and social media have changed the way we live and work. Digital transformations are happening at a rapid pace, and you need to be sure that your business is ready to take advantage of the changes ahead. 

Following these steps will help you see the benefits of these digital transformations. And the most important responsibility is to be ready to make these changes for your business. 

Other things to consider

Digital transformation cannot be achieved in a vacuum. It also requires the constant changing of business models and having a strong team in place to help you run the entirety of the race. Here are a few things to consider for if and when you decide to embark on your digital transformation journey.

  • Diversify. Diversification helps you preserve capital, protect your company from swings in the market, and minimize your risk. Diversity gives you an opportunity to find new routes to grow your business and protect your investment. Leave old routes for dead!

Be prepared. In times of crisis, consumers rush to buy the products and services that retain their loyalty and high price. Make sure that what you sell is of high quality, has a perfect fit for your consumer, and solves a problem.

  • Incorporate technology. Technology is everywhere. Digital transformation is bringing the latest apps, platforms, technology, and systems into your business, making it easy for your workforce to work and making your business successful. If you have a modern and comfortable work environment where everyone can access information and communication technologies easily, you are ready for digital transformation.
  • Network and engage your team. The LinkedIn and Facebook groups are top-of-mind when companies plan for new opportunities and reach out to professionals that they are interested in. Facebook groups are super-easy to create, join, and manage.

Digital transformation is an inevitable part of any business or organisation’s operational strategy in the 21st century. It’s been established that this is a necessary endeavour that requires preparation and embracing of technology as you focus on the four aspects.

Digital Grind knows all about your digital transformation journey and is well endowed with the necessary expertise that can take you through this journey. Speak to us to learn about some of the digital solutions your organisation can put in your arsenal.