Since the beginning of the digital age, circa the mid-20th century, society has slowly begun to harness the power of information technology. When computers became more...
Since the beginning of the digital age, circa the mid-20th century, society has slowly begun to harness the power of information technology. When computers became more portable and cheaper to manufacture, this meant that more people could access them. Mobile phones and device miniaturisation are continuing to make web accessibility more possible today.
Current statistics show that about 15% of the world's population is considered to be living with some sort of disability. While this is a significant proportion of the human race, it’s quite apparent that most technology is designed with the 85% in mind.
Not only that, the web should be fully functional for every single person trying to access it, regardless of their software, hardware or location. Meeting this goal ensures accessibility isn’t exclusive to the majority.
Web accessibility refers to the design and development of websites that are accessible to people living with disabilities. While there are various types of disabilities, there are some that make it difficult for some to access certain types of web content.
Such individuals at times have to use assistive technologies to access it. Examples of these include screen readers, text-to-speech, screen enlargement, voice recognition and word prediction technologies. However, these technologies only work if the principles have been applied by the website creators.
The Web Content Accessibility Guidelines (WCAG) are some web accessibility guidelines provided by the World Wide Web Consortium’s (W3C) Web Accessibility Initiative (WAI). The current version of these guidelines is WCAG 2.1, although the newer versions 2.2 and 3 are still under draft.
People living with disability face a variety of disadvantages in their day-to-day living; one of these is web accessibility. When some individuals aren’t able to fully access the web, particularly due to its design, they are considered a part of the digitally excluded.
Disability inclusion aims to address the barriers posed by information and communication technology as this infringes on some of their basic rights. A person living with disability has a right to access any web service just as much as an able bodied individual.
Improving accessibility for your website helps to address any discrimination that it can potentially pose on people living with disability. Web accessibility means “that people with disabilities can equally perceive, understand, navigate, and interact with websites and tools.”
There are four principles that should be the baseline for the design or development of a website to ensure accessibility. They can also be applied to any other information technology as well. A website should be perceivable, operable, understandable and robust:
A website or app should be built in a way that ensures that there is alternative access through other senses that may be diminished or missing. This is why there are video captions for those who are partially or completely deaf, for example.
The website should also allow for errors, making sure that the user has ample time to fix them. One example of operability is that a website should cater for those who might use only a keyboard, for example, and cannot use a mouse.
In addition, it should provide feedback to users, helping them with any errors. In fact, any potential errors a user may experience should be mitigated against through contextual help.
There are currently three levels for web accessibility guidelines, according to the WCAG. These are levels A (basic), AA (intermediate) and AAA (optimal). The majority of organisations aim to achieve AA status. Compliance level AAA encompasses the standards of all three levels.
To become Level AAA compliant, you have to meet all 61 success criteria as provided by the WCAG. To help you, the WCAG provides a checklist.
AAA sites are mainly aimed at maximising users and the criteria is very strict. This compliance level is aimed at enabling access to individuals with audiovisual impairments.
Some of the AAA criteria include having a colour contrast level of at least 7:1. In addition, there should be sign language interpretation of media content. Having a variety of accessibility tools is commonplace on AAA sites.
If you are considering a level of compliance you would like to meet, first try and figure out who your target users are. For example, if your website or app is meant for elderly users or those living with disability, then AAA compliance is the way to go.
So, choose a compliance level that suits the needs of both you and your audience. Start taking steps to understand what changes you need to make to your website using the chosen compliance level and watch your audience grow, while better serving your current users.
Author: Brandon Busuttil, MD, Digital Grind
We grind digital tech to fuel brands and ignite possibility. Specialising in providing quick turnarounds, scalable solutions and piece of mind that your product are in the best hands to take your business and product to the next level.
get In touchThese days, setting up and publishing a new website is easy to do and can be done in just a matter of minutes. While this sounds like good news, it isn’t always the best route to go for many businesses because such websites aren’t always optimised to attract the right visitors and ultimately convert them to customers.
In addition, it’s important to stay ahead of competitors by making sure your business stands out to your target audience and in search engine results. By doing so, web traffic to your website will noticeably increase as your conversions follow suit.
A website should not only be aesthetically pleasing design-wise, but should be functional and versatile. Below is a list of the top digital design best practices for 2021 we believe will catapult your business to greater visibility and success.
When visitors click on your website, they shouldn’t struggle to find anything they are looking for. All the website’s elements need to be intuitive and logical, from headings and graphics to drop-down menus.
Always try to view your website through the eyes of a first-time visitor. Is everything located where you could expect it to be? Are you able to keep track of which part of the website you are? With all the competition that’s out there, a visitor will simply move on if they see your website as too complex to navigate.
Keeping things consistent in digital design goes a long way in maintaining your brand identity. Customers associate a website’s brand with certain colours, logos and messaging. Make sure this is the case when people visit your website.
This doesn’t only hold true for design elements. The content also needs to have a consistent tone and value proposition. Having colours or content that are inconsistent creates confusion and that is something you want to avoid at all costs.
Calls-to-action (CTAs) need to be clear and be seen by a visitor on first look. This can be achieved through a CTA button which lets them know where to go or what action to take next. Customers don’t need to return to your website at a later stage in order to convert.
Also, your CTA has to be big, visible and available on the majority of your pages, not just the home page. It must stand out on the page it’s on, by having less elements around it.
Storytelling is one of the best ways of communicating powerful messages. In web design, it can be a conduit to deliver a message into the mind of the visitor: that they should buy your product or service.
It’s important to tell a story as this reinforces consistency, while keeping readers engaged. Having facts without a good story to follow makes them lose interest and move on to something better. Your website needs to follow a logical order that ultimately leads the visitor to your CTA or contact information.
Page visitors don’t want to be bombarded with a barrage of text, graphics and colours, such that they don’t know where to look first. It’s an important part of telling a story to only display essential information by eliminating any unnecessary text or graphics.
Keep text to a minimum by using fewer words, shorter sentences, shorter paragraphs and bullet points. Always use good content writing techniques that deliver your point across with as little words as possible and direct you to where you need to go next.
Just about half of all website traffic comes from mobile users. It’s a no-brainer why your website needs to be mobile-friendly to cater to this group of visitors. In fact, many developers have even gone a step further and are mobile-first.
The main advantage of creating responsive websites through mobile search engine optimisation (SEO) is that it raises their ranking on search engine results. This means that more people will be able to view your website regardless of the device they are using.
SEO is undeniably one of the major and most popular best practices when it comes to digital design; every web designer has no option but to make it a priority. Always make sure that your website has relevant keywords that users typically input in search engines.
By using dynamic content, you can appeal to all possible visitors with various interests within your target market. By paying attention to tags, descriptions, sitemaps and using shorter URLs, your website can rank higher in search results.
We live in a world where not all individuals possess the same abilities that enable them to successfully navigate a website. With 15% of the world having some form of disability, it’s necessary to make sure your website can accommodate their needs.
Simple changes can be made to websites, such as by enabling keyboard-only support. This is particularly useful for individuals with motor impairments. You could also increase access to those with visual impairments by using contrasting colours.
This ties well with “less is more” due to the fact that websites with complex graphics take longer to load, which sends visitors off in search of greener pastures. A Google study noted that sites lose 53% of their visitors if they take more than three seconds to load—You don’t want that.
Web developers should prioritise file compression (particularly for media), using prefetching, and removing unnecessary fonts, CSS and JS files. Another upside is that your SEO rankings will be higher if your page loads faster.
A/B or split testing shows two different versions of a web page to different audiences, then compares them to find out which one performs better, with a certain goal in mind. It helps to find out what works and what doesn’t.
This should be a continual process as your target users’ needs are constantly evolving. By focusing on noticeably popular web elements, you can increase website conversions. Besides, analytics are always welcome when it comes to design.
So here’s our CTA too
At Digital Grind, we offer bespoke digital design services for platforms, websites and web apps, encompassing user interface and user experience design techniques. We can give your brand a facelift using the best practices mentioned above, to turn customer success into advocacy. Talk to us!
When it comes to brand visibility, you can’t go wrong with a solid search strategy in place. After all, it involves small tweaks that will help users find you if and when they need to. Of course, there are other elements at play, like your marketing strategy and specific business objectives, but a universal goal is growth and awareness, and that you’ll find on the search engine results pages - if you know-how.
Search engine optimization is split up into two main categories in terms of the logistics. The first is on the backend, where the structure of your site and aspects of your code help determine visibility and give Google the lay of the land. Typically SEO specialists need to interact with this backend to ensure that pages are structured and categorized correctly, that duplicate content is marked as “invisible” to crawlers and that the site loads quickly enough for it to be convenient to users.
These are just a few basic and oversimplified examples for context. However, you don’t need to be a fully-fledged tech expert to make a significant difference to a site’s ranking - as there’s a whole nother element to gaining search cred.
What is on-page SEO?
On-page SEO relates to activities you can do on the front-end to improve your site’s ranking, support link-building strategies and make content more inclusive and easily indexable. It’s also a good place to create mechanisms for users to engage with what you’re publishing and be able to process it all quickly and easily.
Why is this so important? Because it helps search engines like Google and Firefox determine how relevant your content is to a specific search query, which means the people who are looking for your products and services are more likely to find you. In fact, 68% of online experiences begin with a search engine. (BrightEdge)
In order to start improving your presence online and making the necessary changes to become more visible, it’s important to master the basics. Here’s how:
All told, basic on-page search knowledge is a must-have for any marketer or creative working particularly in the digital copywriting space - but it’s also an important part of your content strategy.
Without at least some consideration for search queries, you won’t get the most value from your site, which means wasted resources, missed leads and simply taking up space online. We can help you formulate better on-page strategies and drive new business to your digital doors. Speak to us for more information.
To the untrained ear, the phrase “martech” sounds like another buzzword, and maybe in some ways, it is. It seems like everybody is adding the “tech” to words that already exist these days and making it a thing. However, there is real merit to understanding the intricacies behind the growing movement towards using technology in marketing and the applications and mechanisms that make this possible.
As brand owners, playing in the marketing space, there are universal challenges that we have to overcome and tech provides us with a ton of ways to get there.
The data conundrum
One of the biggest problems we face in the digital landscape today is making sense of enormous amounts of data available to us. In fact, according to TechJury, “1.7MB of data was created every second by every person during 2020” and these numbers only seem to be growing. With such a substantial base of information to sift through, it can seem impossible to draw truly valuable insights and manual detection of brand mentions can only get us so far. There just aren’t enough hours in a day or people on Earth to do the job of monitoring software, which is so key to improving performance in our industry.
Does this mean that human power is now redundant? Of course not. But it is a good example of how embracing martech makes our everyday operations more efficient and helps create the right environment for smarter people-power. Without social listening and media monitoring, we create unimaginable amounts of work for employees, and by introducing data that needs to be manually vetted and constantly added to, we’re back at square one in terms of lacking resources for comprehending the digital spaces we operate in.
According to GlobalNewswire, the media monitoring software market was approximately USD 2,260 million in 2018 and is expected to generate around USD 7,236 million by 2027, at a CAGR of around 13.9% between 2019 and 2027”. What does this tell us? That data filtering is on the rise, and is quickly becoming part of our everyday operations in terms of monitoring, listening and reporting.
As a result of this, new SaaS solutions are springing up around the globe, with major players in competition to get the monopoly. For brands and agencies, this shows an important skills gap to fill when it comes to understanding this software and developing the ability to draw meaningful insights and base campaigns on key findings. In order to future-proof the success of your digital marketing, you will need a firm grasp on the data landscape around your brand and the infrastructure to understand it.
Martech skills development will grow massively in select nations
While the world is already adopting marketing technologies at a faster rate than pre-pandemic, we’re seeing a massive uptake of interest and skills development in tech-driven nations. For example, the first knowledge hub, related specifically to martech, popped up in the UAE in 2019. Now, only 3 years later, there’s a range of publications and supporting organizations coming to the fore, such as MartechNews and the Daily Martech Roundup, each with loyal followings.
Spending and investment is on the rise
In the Gartner 2019 - 2020 survey (which conducts research from the responses of over 340 participants), it was reported that top-line marketing spend would decrease for the first time in over 5 years. So, this means that martech spend should decrease too, right? But the opposite has happened. The same survey findings showed that “martech spending rose to 29% of total budgets” - a phenomenal leap in light of the current scarcity of resources.
What does this mean for businesses, brands and entrepreneurs? It’s time to adopt or die. This level of investment and shift in spending is usually spurred on by greater ROI and predictive forecasting, which means the data is showing consistently high returns, either on resource savings or generation, that comes as a direct result of using martech more.
New tools are emerging at a rapid rate
While some technological industries are forging partnerships within the ranks, martech seems to be a competitive and fast-paced environment. In fact, Martech Today reported that there are more than 8000 notable tools currently on the market for combining brand messaging and analytics with tech.
These were mostly data analysis tools. To some, this may seem like an opportunity to join forces, but it appears that barring a few buyouts and acquisitions, we still haven’t quite solved the problem of adequately centralising data analytics and media interactions. Until this is achieved, and someone takes the monopoly, a rang of tools will continue to emerge.
Preparing for the future
With growth in the martech sector becoming more evident and having an increasingly significant impact on marketing professionals, a few things are clear. The first of which is that brands must put the infrastructure in place to navigate a changing digital landscape or face some level of becoming obsolete. In short, there are a few critical steps towards preparing for the continued rise of martech:
At Digital Grind, we work tirelessly to understand the digital landscape and to keep building our technical infrastructure to meet the growing demands of the industry. Speak to us for more information or enlist our services on your next project and we can start to work together to ensure your business is fit for the future.